E-commerce
·Commerce solution
·Customer relationship
 management
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Web development
·Analysis & Specification
·Web design
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IT consulting
·Assessment
·Design and Implementation
·Management and Support
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Telephone Platforms
·Call Center
·PBX
·VoIP, Call Forwarding
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Applications
·Fleet Management and Tracking
·Content Management
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Call Center

We provide Voice and Non Voice services:

We support a wide range of companies from medium to large Fortune enterprise offering them.
 
Voice services such as: Inbound Customer service.
 
Non voice services such as: Online Research including Mystery Shopping, Data Mining, Data entry.
 
Chat services, including SMS chat.
 
Email support.
 
What Sets us Apart?
Our voice quality is unparalleled because of our Enterprise Class CISCO IP based network – your customers will think we are calling from next door!
 
We have built a culture and technology that encourages and supports frequent interaction with your team of agents.
 
We invest heavily in Process Training and Quality Excellence. Ask us how often we’ll evaluate your agents and provide you with their results?
 
We Hire the Best and the Brightest:

  • Agents who are intelligent
  • Agents that are easy to understand
  • Agents with great listening skills. This along with extensive training means that your customers experience excellent service always.

 

INTRODUCTION
Starting as an online travel agency,Xanadu has evolved into a website integration company managing its own brands, Qutravel and Aijiatu,and more than 25 different brands.Companies such as Sina,Taobao,and China Merchant Bank trust Xanadu to provide its e-commerce solutions,web applications,and advanced telephone technology,Xanadu’s IT consulting department stays ahead of the game by offering newly developed state-of-the-art technology at affordable prices.
Contact Us
Xanadu distinguishes itself by its obsession with quality. In each of our projects, we offer the client
Tel:010-85658080
Fax:010-85658080
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